Privacy Policy

Last updated: July 29, 2025

At EAZIBAG (the “Site,” “we,” “our”), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your information when you visit our site, use our services, or make a purchase.

1. Changes to this Policy
   We may update this privacy policy to reflect changes in our practices or to comply with legal obligations. The most recent version will always be posted on the site with the update date.

2. Information We Collect

a) Information you provide directly:

  • Name, address, email, and phone number
  • Shipping and billing address, payment details (processed securely)
  • Account information if you create an account on the site
  • Messages and inquiries sent to customer service

b) Information collected automatically:

  • IP address, browser type, device used, pages visited
  • Data via cookies, pixels, and other tracking technologies

c) Information from third parties:

  • Service providers (Shopify, carriers, payment solutions)
  • Advertising partners and analytics tools

3. How We Use Your Data
   We use your information to:

  • Process your orders and manage returns
  • Provide effective customer service
  • Improve the site and our services
  • Communicate about promotions and new products (you can unsubscribe)
  • Prevent fraud and protect data security

4. Sharing Your Information
   We may share your data with:

  • Our partners for delivery and payment
  • Service providers for support and analytics
  • Marketing partners, only according to their privacy policies
  • Legal authorities if required
  • With your consent for certain features (social media, etc.)

5. Cookies

   We use cookies to enhance your experience, analyze traffic, and personalize content or ads. You can manage cookies through your browser, but some features may be limited.

6. User-Generated Content

   Reviews or comments posted on the site are public. We are not responsible for the information you choose to share publicly.

7. Child Protection
   Our services are not directed to children under 16. If you believe a child has provided us with information, contact us to request its deletion.

8. Data Security and Retention
   We implement reasonable security measures, but no data transmission over the Internet is completely secure. Your information is retained as long as necessary for our activities, legal obligations, and dispute resolution.

9. Your Rights
   Depending on your location, you may:

  • Access your data
  • Request its modification or deletion
  • Object to or limit its processing
  • Withdraw consent for marketing
  • Request data portability

To exercise your rights, contact us at: [bonjour.edelweiss@gmail.com](mailto:bonjour.edelweiss@gmail.com)

10. International Users
    Your data may be transferred and processed outside your country of residence. We use legal mechanisms to protect your information during such transfers.

11. Contact
    For any questions regarding your personal data:

Email: [bonjour.edelweiss@gmail.com](mailto:bonjour.edelweiss@gmail.com)
Address: 200 Rue de la Croix Nivert, Paris, 75015, France

EAZIBAG is the data controller of your personal information in accordance with applicable laws.