Privacy policy
Last updated: July 29, 2025
This Privacy Policy explains how Eazibag (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on eazibag.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether as a customer, visitor, or other individual whose information we collect in accordance with this policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated Privacy Policy on the Site, update the “Last Updated” date above, and take any other measures required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The types of personal information we collect and use depend on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide and improve the Services, comply with legal obligations, enforce our Terms of Use, and protect the rights and safety of ourselves and our users.
Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services. When we use the term “personal information,” we mean information that identifies, relates to, or can be associated with you.
Information You Provide Directly
When you use our Services, you may provide us with:
- Contact details such as your name, address, phone number, and email address.
- Order information including your billing address, shipping address, payment confirmation, email, and phone number.
- Account information such as username, password, security questions, and other security-related data.
Customer service information you provide in communications with us.
Some features of the Services may require you to provide certain information directly. You may choose not to provide this information, but it may prevent you from accessing or using those features.
Information We Collect Automatically
We may also collect information automatically about your interactions with the Services (“Usage Data”). This may include device information, browser type, IP address, network connection, and other details about how you access and use the Site.
We use cookies, pixels, and similar technologies (“Cookies”) to collect this information. For details about the cookies we use, please visit Shopify’s Cookie Policy.
Information from Third Parties
We may receive information about you from third parties, including:
- Service providers that support our Site and Services, such as Shopify.
- Payment processors who collect payment details to complete your purchases.
- Advertising partners and analytics providers who may collect data via tracking technologies when you interact with our Site or advertisements.
Any information obtained from third parties is processed according to this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: We use your information to process orders, manage your account, arrange shipping, handle returns, and provide customer support.
- Marketing and Advertising: We may use your information to send promotional communications and tailor ads based on your preferences. If you are located in the EEA, this use is based on our legitimate interest in promoting our products.
- Security and Fraud Prevention: We use your data to detect and prevent fraudulent or illegal activity and to protect your account security.
- Customer Support and Service Improvement: We use your information to respond to your inquiries and improve our Services.
Cookies
We use cookies to operate and improve our Site and Services, remember your preferences, analyze Site usage, and personalize ads. You can manage cookies via your browser settings, but blocking cookies may impact your experience or access to some features.
How We Share Your Information
We may share your personal information with:
- Service providers acting on our behalf, such as payment processors, shipping partners, IT providers, and customer service vendors.
- Marketing and advertising partners, who will handle your information under their own privacy policies.
- Affiliates and within our corporate group.
- Third parties when required by law, or to protect our rights and the safety of users.
- Third parties with your consent, for example, to process orders or enable social media integrations.
User-Generated Content
If you post product reviews or other content on the Site, that content will be publicly visible. We are not responsible for the privacy or security of information you choose to make public.
Links to Third-Party Sites
Our Site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
Children’s Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Data Retention
We implement reasonable security measures but cannot guarantee absolute security. We retain personal information only as long as necessary for our business purposes, legal obligations, and dispute resolution.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing your personal information
- Requesting correction or deletion
- Objecting to or restricting processing
- Data portability
- Withdrawing consent
- Opting out of sale or sharing of data (where applicable)
- Managing marketing communications
You may exercise these rights by contacting us at the details below.
Complaints
If you have concerns about our handling of your personal data, please contact us. You may also lodge a complaint with your local data protection authority.
International Users
Your information may be transferred and processed outside your country of residence, including countries that may not have the same level of data protection. We use recognized legal mechanisms to protect your data when transferred internationally.
Contact Us
If you have questions or wish to exercise your rights, please contact us at:
Email: bonjour.edelweiss@gmail.com
Address: 200 Rue de la Croix Nivert, Paris, 75015, France
We are the data controller responsible for your personal information under applicable data protection laws unless otherwise stated.