Terms of Sale
1. Who We Are
The website [eazibag.com] is operated by EAZIBAG, a sole proprietorship registered under SIRET number 82505649228.
Contact: [[bonjour.edelweiss@gmail.com](mailto:bonjour.edelweiss@gmail.com)]
We deliver to mainland France and Europe.
2. Our Products
We offer practical household accessories designed to simplify everyday life and improve comfort at home.
Our products are selected for their usefulness, ease of use, and efficiency, particularly for cleaning and maintaining textiles and home surfaces.
Product descriptions, images, and information are provided as accurately as possible.
3. Prices
All prices are displayed in euros (€), including all applicable taxes (VAT).
Shipping costs, if any, are calculated and clearly indicated at checkout before payment confirmation.
We reserve the right to modify prices at any time. The price charged will always be the one displayed at the time the order is placed.
4. Orders
Placing an order on our website implies full acceptance of these Terms of Sale.
Once payment is confirmed, you will receive an automatic order confirmation email summarizing your purchase.
We reserve the right to cancel or refuse any order in case of suspected fraud, incorrect information, or payment issues.
5. Payment
Payments are made securely online by credit or debit card.
Payment is processed immediately at the time of purchase.
No banking or payment information is stored on our website.
6. Delivery
Orders are generally processed and shipped within 24 to 48 business hours after payment confirmation.
Delivery times usually range from 5 to 14 business days, depending on the destination and carrier.
These timeframes are provided as estimates and may vary due to external factors (logistics, customs, carrier delays).
A tracking number will be sent by email once the order has been shipped, when available.
7. Returns & Refunds
If you are not satisfied with your order, you may request a return or refund in accordance with applicable consumer laws.
For any request related to returns, refunds, or order issues, please contact us at:
📧 bonjour.edelweiss@gmail.com
8. Customer Service
Our customer support team is available to answer any questions regarding products, orders, or delivery.
We aim to respond within 24 to 48 business hours.