Terms of sale

1. Who Are We?

The website [eazibag.com] is operated by Edelweiss, a sole proprietorship registered under SIRET number 82505649228.

Contact: bonjour.edelweiss@gmail.com

We ship worldwide.

2. Products Offered

We sell vacuum storage bags specially designed for travel, allowing you to compress your clothes and maximize space in your luggage. Perfect for organized, stress-free packing whether you're on the go or storing items at home.

3. Prices

All prices are displayed in euros (€), tax included.

Shipping fees are calculated at checkout based on your delivery address.

We reserve the right to update our prices at any time. However, the price charged will always be the one shown at the time of purchase.

4. Orders

Placing an order on our website means you fully accept these Terms & Conditions.

You’ll receive an automatic email confirmation as soon as your payment is validated.

5. Payment

Payments are made securely online by credit or debit card (via Stripe or another secure platform).

Payment is processed instantly. We do not store any banking information.

6. Shipping

Orders are typically shipped within 2 business days of purchase confirmation.

Delivery times vary depending on the destination but generally range from 5 to 15 business days.

We are not responsible for delays caused by customs or carriers, but we’re always here to help in case of issues.

7. Right of Withdrawal

You have 14 days from the date of delivery to return your item if you change your mind.

→ Please contact us at bonjour.edelweiss@gmail.com to request a return.
→ Return shipping costs are your responsibility (unless the item is faulty).
→ Items must be returned unused, in original condition and packaging.
→ Refunds are processed within 14 days of receiving the returned item.

8. Warranty & Liability

If your item is defective or damaged, we will offer a refund or replacement at no cost.

We cannot be held liable for delivery delays or damage caused during shipping.

9. Personal Data

Your personal information is used only to process your order and manage customer service.

It is kept strictly confidential and will never be sold or shared with third parties.

You may request to access, modify, or delete your data by contacting us by email.

10. Applicable Law

These Terms & Conditions are governed by applicable laws in the seller’s country of registration.

In the event of a dispute, we will seek an amicable solution first. If necessary, disputes will be handled by the competent legal authorities.